Covid 19

COVID-19

RESPONSE

The following guidelines have been created to protect the health + safety of Facile's employees, clients, and communities. This page will be updated as further information is released and as our protocols change per the CDC, City of San Antonio, and Texas government guidelines.

Please read on for answers to frequently asked questions and to learn more about our ongoing efforts.

Scheduling
What do I need to know about making an appointment?


As with all appointments, we require your first + last name, date of birth. Moving forward, our Client Coordinators will be asking the following questions:

Q1. Have you been ill with fever/cough/other symptoms in the past 2 weeks?

Q2. Have you been exposed to anyone who has been ill or confirmed positive for COVID in the past 2 weeks?

Q3. Have you been tested for the virus and/or antibody to COVID? If so, when and what was the result? 

Any patient that responds yes to any of these questions will need to wait at least 2 weeks after the illness/exposure/ positive virus test to book an appointment. 

Appointment Protocols

How is Facile reducing the risk of spread?
All check-in and checkout procedures are as contactless as possible. When you arrive for your appointment your temperature will be taken and you will be given hand sanitizer. We have streamlined our checkout process to ensure there is no unnecessary contact. Because of this, we are not accepting cash at this time - credit or debit cards only.

Only Client Coordinators can touch products. This, unfortunately, means no testers at the moment.

We have altered all staff schedules to have as few people in the office at once. This means only one provider is in the office a day.

All staff members are required to wear masks at all times. 

What do I need to know before my appointment?
We are asking all clients to follow the following guidelines to ensure the health + safety of our staff:

You must be wearing a mask when you enter the office
Please refrain from touching any products in the product bar. If you need help with an item don't worry, we're here to help!

Should you be receiving a treatment where you will have to remove your mask (such as lip injections, microneedle, laser, or a facial) we will provide you with water-diluted iodine to swish in your mouth. This is an added layer of protection for both you, and your provider.

Can I bring a friend?
We are working hard to limit the amount of people inside Facile, so we are kindly asking all clients to refrain from bringing a plus one. If you're really wanting to bring someone, please email
info@Aesthetics.School and we will do our best to accommodate. 

Has your cancellation policy changed?
Yes! If you are feeling sick, have been exposed to someone with COVID, or tested positive for COVID please let us know and we can help you reschedule your appointment with no cancellation fee. 

Miscellaneous


Are your boutiques open to shop?
We ask that all clients (including walk-ins!) wear a mask at all times, and refrain from touching any products. Although our boutiques are open for appointments, we prefer for you to shop with us via our online shop. 

Not sure what you want? Feel free to reach out to us (info@Aesthetics.School) for a complimentary skin consultation with our Front Desk Coordinator.

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below.

American Laser & Aesthetics Institute and IPPO DARO MED SPA

1111 Babcock Rd, San Antonio, TX 78201 U.S.A

+1 (210) 731-8450

E-mail: info@Aesthetics.School

www.Aesthetics.School     

1111 Babcock Rd. 

San Antonio 78201 Texas USA

+1 210 731 8450

+1 210 731 8501

Texas Department of Regulations and Licensing

ZT 10028 , ZT 10358 CE Provider  2174

Texas Workforce Commission​

School Number S5672